Jim Hicks, our President and CEO, has over 25 years of experience designing and programming learning delivered via computer-based means. From delivering his first course via DEC VAX minicomputers to the latest cloud-based initiatives that include mobile delivery, Jim has experienced the good, the bad, and the ugly parts of eLearning. He would have it no other way. Jim loves helping folks as they feel their way through the technological maze of improving employee performance. Jim’s projects always begin with a solid foundation of instructional design. Jim holds a master’s degree in instructional systems technology from Indiana University.